(Level 2)
Who is this qualification for?
The objective of this qualification is to prepare learners for employment and/or support a role in the workplace.
Topics Covered
- Completing a job application form
- Job searching
- Effective teamwork
- Preparing for an interview
- Health and safety in the workplace
- Working as a volunteer
- Building working relationships with customers, preparing for work placement
- The rules to deliver customer service
- Fire safety awareness
- Service provision
- Roles within health and social care (adults, children and young people)
- Early years and childcare
ASSESSMENT
Portfolio of evidence.