Personal Development

(Level 2)

Who is this qualification for?

The objective of this qualification is to prepare learners for employment and/or support a role in the workplace.

Topics Covered

  • Completing a job application form
  • Job searching
  • Effective teamwork
  • Preparing for an interview
  • Health and safety in the workplace
  • Working as a volunteer
  • Building working relationships with customers, preparing for work placement
  • The rules to deliver customer service
  • Fire safety awareness
  • Service provision
  • Roles within health and social care (adults, children and young people)
  • Early years and childcare


Portfolio of evidence.